Important Information
Policies
To help make your stay at Kersay Hotel in Addis Ababa as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Straightforward policies that align with a simple and practical stay.
Check-In and Check-Out
Check-in is typically available from the afternoon, while check-out is expected by late morning. Timings may vary depending on booking arrangements.
Identification Requirements
Guests are required to present valid identification at check-in. This applies to all individuals staying at the property.
Payment Terms
Payment policies depend on the reservation type. Some bookings may require advance payment, while others allow payment upon arrival.
Cancellation Policy
Cancellation terms vary based on the selected rate. Certain bookings may allow changes within a specific period, while others may be non-refundable.
Smoking Policy
Smoking is generally restricted to designated areas within the property. Guests are expected to follow these guidelines.
Pet Policy
Pets are typically not permitted at the hotel. Guests are advised to confirm this policy before arrival.